ArcGIS resources include
For BA 10 Install and Configuration, check the RPM blog.
ESRI Business Analyst support resources include the RPM BA Support Page, the ESRI Business Analyst Resources site featuring info on Desktop, Server, Online & Cloud deployment, and the BA 10 Desktop Help.
BusinessMAP FSE and Financial support is always available, too.
Here are some helpful links to data support resources. For support questions concerning RPM and ESRI data, please call 818 831 7607 or contact us by e-mail.